Even though there is no restriction to when exactly you should buy flowers for a loved one, Valentine’s Day is one important day that you should focus on. While flower may not seem to be the most original idea, they work.
If you would like to cancel your order, do drop us an email at firstname.lastname@example.org. Depending on the status of your bouquet, we will confirm with you whether the cancellation can be made. Orders that have already been prepared, picked up or are en route cannot be cancelled. So, it’s preferable that you get in touch with us at least 24 hours’ before the delivery of your bunch.
The full value of your cancelled order will be returned to you via a store credit voucher.
Flowers are highly perishable. Hence, returns (and requested refunds) for paid bouquets would not be accepted. Refunds would only be made in the unlikely event the bouquet arrives in very poor shape or form (i.e. more than 50% of the flowers are wilted or dead). Kindly contact us via our Customer Service Platforms should this unlikely situation occurs.