Frequently Asked Questions
Even though there is no restriction to when exactly you should buy flowers for a loved one, Valentine’s Day is one
important day that you should focus on. While flower may not seem to be the most original idea, they work.
Please select your preferred products and add to the shopping cart. Click checkout to proceed to the payment page.After completing the forms and the payment, you will be received confirmation emails from us confirming the successful order.
If you would like to cancel your order, do drop us an email at email@example.com. Depending on the status of your bouquet, we will confirm with you whether the cancellation can be made. Orders that have already been prepared, picked up or are en route cannot be cancelled. So, it’s preferable that you get in touch with us at least 24 hours’ before the delivery of your bunch.
The full value of your cancelled order will be returned to you via a store credit voucher.
If any issues come out during the delivery, you may contact our customer services at 012-398 9660.
Flowers are highly perishable. Hence, returns (and requested refunds) for paid bouquets would not be accepted. Refunds would only be made in the unlikely event the bouquet arrives in very poor shape or form (i.e. more than 50% of the flowers are wilted or dead). Kindly contact us via our Customer Service Platforms should this unlikely situation occurs.
We also do provide customize gift services, Car Decoration, Wedding Decoration. Just drop us a message for more details
You can drop us an email at firstname.lastname@example.org. We do need at least 24 hours’ notice to make changes to an order, so please do get in touch with us as soon as you need a change to be made.
Payments can be make via credit card/debit card, local bank transfer. All our transactions are processed securely by iPay88.
Here are our banking details:
SEVEN FLORIST & GIFTS SDN BHD
Public Bank: 3819521112
For now, we provide FREE delivery to Klang Valley (Kuala Lumpur, selected areas in Selangor), select areas in Johor Bahru and to select areas in Klang, Cyberjaya and Putrajaya for delivery charges from RM10 – RM50.
Any language! Your message can be in English, Malay, Chinese characters, Tamil script and so on. Emojis and emoticons may be included as well!
We deliver the flowers everyday including Sunday from 12pm until 6pm.